A good back office management system lies at the core of any successful operator. Oxypite’s Gaming Management System (GMS) offers its clients absolute control and management over every aspect of its gaming business including maintenance, configuration and administration. It is accessible via a single web interface.

The following is done with ease and accuracy:

• Individual or Group platform monitoring
• Player sign up & management
• Detail spin by spin, play by play reporting for a period
• Financial management
• Affiliate tracking & implementation
• Promotion & marketing management
• Advertising Tracking and campaign management
• Ability to select and change game math depending on the market
• Reporting & business intelligence
• Security access management
• Allow for 3rd party integration of existing client products

Features

• All popular payment methods
• Management of multiple brands, currencies, and languages
• Fully customisable game settings and payout ratios by product and game
• Multi-level financial tracking by operator, products, groups of products, or individual player stats
• Programmable Security Parameters and advanced alert systems for Fraud Detection/Exceptions
• Affiliate and Marketing management
• Tiered Loyalty program management and points cashback redemption system.
• Real Time standard and dynamic (customisable) reports
• Real Time Player Tracking by live session monitoring
• Deep level customisation and configuration of player bonus and coupon offers. All current industry options are supported – as well as unique in-house bonusing innovations
• Full call center management functionality for processing of withdrawals and promotional credits
• Full functionality for player support and complaints handling procedures via an advanced player-sheet view and game/session transaction view 

Enhanced User-Operability Features

• Built-in Live Chat system
• API driven auto build of operator website.
• Featured / Hot / and New games highlights.
• Player Management at granular level - individual min/max settings, give money, give bonuses.
• Ability to seamlessly and dynamically upload banner images and accompanying promo text on demand and by creation of coupons - both into the operator website and into affiliate websites.
• Enhanced Bonus Management system provides full player progression in wagering transparency.
• Casino Balance Sheet supplements Casino Game Summary. Provides full zeroed debit and credit reconciliation of Bonusing, Wagering, Free Money Win revokes, Player Balance Movement, etc.
• Simple, fully functional and dynamically configurable random progressive Jackpot settings by game, by group of games and by the ability to set single or multiple Jackpots e.g. Mini / Major - by game or by group of games.
• Configurable Email and SMS template settings and delivery thereof by casino or player event.
• Comprehensively Integrated CRM system built into the backend – including SMS, Email, LiveChat, and Fax

Back Office Support

Full training is provided to operators since the level of customisation available is extensive and designed to cater for all possible preferences which an operator might feasibly introduce as a competitive advantage. As a measure of safety though, no preferences may be set which could compromise an operator’s profitability.